Tropical Smoothie Cafe Phone Number
Toll-Free Number:
770-821-1900
Current wait: 6 mins (4m avg)
Hours: Mon-Fri 9am-5pm EST
Best time to call: 9:30am
Contact Tropical Smoothie Cafe via Social Media:
They are facing similar issues just as you are…
Check out if you can find the solution you need.
What happened: Was at the store in Lake Buena Vista, Florida and tried to scan my rewards number, they said their system wasn't working and said to input it in later with the receipt. Tried to do that but there was no QR code on the receipt so that didn't work. The receipt was cut off before the QR code. Called the store and they said they couldn't help me and said a manager wouldn't be in until next Tuesday, but she wouldn't be able to help either, not to even bother calling. Need to figure out a way to get my purchase on my loyalty program.
What happened: I was told of a security breech to my account via an email I just received. Would like 'immediate' assistance with this matter asap. Please call me as soon as this is received. Thank you for your help.**Jim Killion****-***-*****Wrentham, MA
What happened: When I try to order I get an error that says my order can not be processed., check my payment method and try again. It does this for every card I try
What happened: place an order today at *ish today the young man took the order down completely wrong , however before I knew all of this as I leaving I asked the girl making the food was my items in there and I names them she said yes . I get home I have pork in one of my sandwiches and the other one was missing and my smoothie was wrong . I go back to the store and advised them if the problem . they make * sandwich and they make the smoothie , I asked where is the other sandwich she processed to state that she made it correct I advised her it was pork in it and the other one was thrown away . long story short she was in the back talking trash and out me while I’m standing there to the guy who took the order . once I confronted her she starts to tell and tell me to get out she calling the police . I told her to call them and I’m not leaving without the correct items I paid for . i have a video it won’t let me upload it . Store located Sicklerville NJ *****
What happened: The problem: Unable to update my birthday in my profile. I entered in backwards.
What happened: Just found out that the tropical smoothie in New Bedford, and Fairhaven does not allow their employees to have their well deserved tips their manager gives it to charity, so she says I don’t have a problem with giving some money to charity but come on these kids deserve tips to, and do these customers realize when they give tips personally to these kids that they are not allow to keep it. She may have a sign that says any extra CHANGE left behind will be donated to charity but it doesn’t say tips would be I’m disgusted about it.
What happened: Order number : ******************This order was placed directly through the tropical smoothie app and was delivered by door dash on Monday *******. It was delivered completely dumped over and ruined and not edible. I contacted door dash immediately and they put me through to tropical smoothie customer support and the woman said I would get a full refund. It is now Thursday ***** and I’ve received nothing about a refund. I need to make sure I get my refund. The total price was $**.**. My name is Shania myers. This order was placed with a debit card.
How to contact Tropical Smoothie Cafe by phone?
To contact the Tropical Smoothie Cafe customer service by phone, you can follow these steps:
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Look up the phone number of the Tropical Smoothie Cafe customer service. The phone number is listed on tropicalsmoothiecafe.com. Or check out the Tropical Smoothie Cafe phone number page on WorthEPenny.
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Dial the Tropical Smoothie Cafe phone number 770-821-1900.
Hours: Mon-Fri 9am-5pm EST
Best time to call: 9:30am
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Wait for an answer: Once the call is connected, wait for a Tropical Smoothie Cafe representative to answer on the other end.
Average wait time: 4m
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Identify yourself and state your reason for calling the Tropical Smoothie Cafe representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Tropical Smoothie Cafe to help them assist you.
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Ask for assistance: Ask the Tropical Smoothie Cafe representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.
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Follow any instructions given: If Tropical Smoothie Cafe needs additional information from you or provides any instructions, follow them carefully.
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Thank the Tropical Smoothie Cafe representative: After you have received the assistance you need, thank the Tropical Smoothie Cafe representative for their time and help.
How to get to a real person fastest?
To get to a real person as quickly as possible when calling Tropical Smoothie Cafe, you can follow these steps:
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Dial the Tropical Smoothie Cafe customer service phone number 770-821-1900, which can be found on the Tropical Smoothie Cafe website or in your order confirmation email form Tropical Smoothie Cafe. Or check out the Tropical Smoothie Cafe phone number page on WorthEPenny.
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When the automated voice prompts begin, do not press any buttons or provide any information about Tropical Smoothie Cafe. This may trigger the automated system to provide you with pre-recorded responses and options.
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After a few seconds of silence, the system should give you the option to speak with a live Tropical Smoothie Cafe representative. This may be presented as an option like "speak to a representative" or "customer service".
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Press the correct button when prompted by the automated system to speak with a Tropical Smoothie Cafe representative.
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If the system still doesn’t connect you to a Tropical Smoothie Cafe representative, stay on the line without pressing any keys. Tropical Smoothie Cafe will eventually transfer you to a live person.
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If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Tropical Smoothie Cafe.
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Once you reach a live person, explain your issue and provide any relevant information about your Tropical Smoothie Cafe order. The Tropical Smoothie Cafe representative will work with you to resolve your issue as quickly as possible.
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Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Tropical Smoothie Cafe website. This may allow you to connect with a Tropical Smoothie Cafe representative more quickly and efficiently than calling.
Any tips for calling Tropical Smoothie Cafe customer service?
When calling Tropical Smoothie Cafe customer service, here are some best practices to ensure a smooth and efficient experience:
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Have your Tropical Smoothie Cafe account information ready before calling. This will help expedite your request.
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Make sure you have a stable and quiet environment to communicate with the Tropical Smoothie Cafe representative without any disruptions or background noise.
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Be polite and respectful to the Tropical Smoothie Cafe representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Tropical Smoothie Cafe.
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Clearly explain the issue you are facing and provide any relevant information or details that can help the Tropical Smoothie Cafe representative address your concern.
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If the initial Tropical Smoothie Cafe representative is unable to resolve your issue, politely ask to speak with a supervisor from Tropical Smoothie Cafe or escalate the issue to a higher level of authority.
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Take notes during the call, including the Tropical Smoothie Cafe representative’s name, the date and time of the call, and any reference numbers or case numbers provided.
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If necessary, follow up with Tropical Smoothie Cafe after the call to ensure that the issue has been fully resolved.
By following these best practices, you can help ensure a positive and productive experience when calling Tropical Smoothie Cafe customer service.
What can I do If I am unhappy with my call to Tropical Smoothie Cafe?
If you are unhappy with your call to Tropical Smoothie Cafe customer service, there are several options you can try:
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Call again: Try calling Tropical Smoothie Cafe customer service again and speak to a different Tropical Smoothie Cafe representative. Sometimes a different Tropical Smoothie Cafe representative may have a different approach to resolve your issue more effectively.
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Escalate the issue: If you are not satisfied with the response provided by the Tropical Smoothie Cafe representative, you can ask to speak with a supervisor from Tropical Smoothie Cafe or escalate the issue to a higher level of authority.
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Provide feedback: After the call, Tropical Smoothie Cafe may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.
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Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Tropical Smoothie Cafe customer service through other channels, such as email or chat. You can also explore the Tropical Smoothie Cafe Help Center, which offers articles and resources that may help you troubleshoot your issue.
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Consider other options: If you are still not satisfied with Tropical Smoothie Cafe service, you may want to consider other options such as returning the product you bought on Tropical Smoothie Cafe or filing a complaint with a consumer protection agency.
How do I contact Tropical Smoothie Cafe via live chat?
No, Tropical Smoothie Cafe hasn’t provided any live chat service currently. While live chat support is not currently available, Tropical Smoothie Cafe offers a range of other customer support channels that customers can use to get assistance. For example, customers can contact Tropical Smoothie Cafe customer service by phone, email, or social media. Phone support is available during Mon-Fri 9am-5pm EST, and customers can expect a prompt response from a Tropical Smoothie Cafe representative. Email support may take longer to receive a response, but it is a useful option for customers who do not need immediate assistance. Social media channels such as Twitter and Facebook are also great options for reaching out to the customer support team of Tropical Smoothie Cafe.
How to contact Tropical Smoothie Cafe via social media?
You can contact Tropical Smoothie Cafe via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Tropical Smoothie Cafe via social media:
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Log in to your social media account (e.g. Twitter, Facebook, Instagram).
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Search for Tropical Smoothie Cafe official social media accounts, which are typically verified with a blue checkmark.
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Once you find the official account of Tropical Smoothie Cafe, click on the "Message" or"Send Message" button.
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Type your message and explain your issue or inquiry about Tropical Smoothie Cafe. Be as specific and detailed as possible, and provide any relevant order information.
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Wait for a response from the Tropical Smoothie Cafe social media team.
Please note that the social media accounts of Tropical Smoothie Cafe are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Tropical Smoothie Cafe for certain issues. For urgent or complex issues, it's recommended to contact Tropical Smoothie Cafe customer service via phone or chat for more personalized assistance.
Does Tropical Smoothie Cafe have an email? How to contact Tropical Smoothie Cafe customer service by email?
Yes, to contact the Tropical Smoothie Cafe customer support by email, follow these steps:
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Go to tropicalsmoothiecafe.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.
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Look for an email address on the page.
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Copy the email address provided by Tropical Smoothie Cafe and open up your email client. Create a new email and paste the email address into the "To" field.
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In the subject line of the email, provide a brief summary of your issue or question about your Tropical Smoothie Cafe order. For example, "Return Inquiry" or "Product Question".
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In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Tropical Smoothie Cafe order number or username.
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Once you have completed the email, click send. You should receive a response from the Tropical Smoothie Cafe customer support team within a few business days.
What is WorthEPenny's relationship to Tropical Smoothie Cafe?
To put it simply, WorthEPenny is an independent third-party website that is not related to Tropical Smoothie Cafe. WorthEPenny provides free tools and resources to assist customers in reaching Tropical Smoothie Cafe customer service more efficiently, such as the Tropical Smoothie Cafe phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Tropical Smoothie Cafe, as well as forums where Tropical Smoothie Cafe customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Tropical Smoothie Cafe, it is not associated with or endorsed by Tropical Smoothie Cafe.
DISCLAIMER:
Please note that WorthEPenny is not related in any way to the Tropical Smoothie Cafe official app or the Tropical Smoothie Cafe company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Tropical Smoothie Cafe trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Tropical Smoothie Cafe. All references by WorthEPenny to third-party trademarks like Tropical Smoothie Cafe are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.
